Business terms and conditions (version 5 – 24/05/2023)

 

Skyfleet Limited is a credit broker, not a lender. We are regulated by the Financial Conduct Authority (The FCA).

Skyfleet Limited is authorised and regulated by the Financial Conduct Authority for credit?related regulated activities. Not all types of business we undertake are subjected to regulation by the FCA.

Firm reference number: 669102

To check the register, please visit the FCA website at: www.fca.org.uk/register or alternatively, you can call them on 0845 606 9966

Registered & trading address: Unit 3, High House Business Park, Kenardington, Kent, TN26 2LF Skyfleet Limited is a company registered in England and Wales, with company number: 03463255

VAT Number: 680053649

Website: www.skyfleet.com

Telephone Number: 01233 730260

 

Website, Financial Promotions and Advertising:

Prices quoted do not constitute an offer? please contact us for an official quotation. Images shown are for illustration purposes only.

Business contract hire excludes VAT.

Personal contract hire includes VAT at the prevailing rate. All of our funding products are subject to credit.

All prices detailed within this website are believed correct, however all prices are subject to revision at any time due to changes in cost of lending and manufacturers pricing. To ensure quotation validity, please call 01233 730260 and ask for a full written quotation. E&OE

We do not accept business from third party brokers or introducers.

Skyfleet Limited is a credit broker, not a lender. We work with a selected panel of lenders.

Skyfleet Limited may receive commission or fees or other remuneration from the lender in respect of a hire agreement undertaken, details of which are available upon request for any agreement regulated by the Financial Conduct Authority.

 

Uses of Data:

 

A Service of Quality

We place paramount importance on customer service and aim to meet your expectations on every occasion.

To achieve this aim, we need accurate personal information about you. Please help us take prompt and efficient action by informing us of any changes to your personal circumstances by writing to us.

We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act.

The Act requires all personal information to be treated in the strictest confidence and to be used only for purposes of which you are aware.

 

Confidentiality

We will treat all your personal information as private and confidential (even when you are no longer a customer). Nothing about your accounts nor your name and address will be disclosed to anyone, other than in four exceptional cases permitted by law. These are:

•    Where we are legally compelled to do so;

•    where there is a duty to the public to disclose;

•    where disclosure is required to protect our interest;

(This will not be used as a reason for disclosing information about you or your accounts, including your name and address, to anyone else for marketing purposes.)

•    where disclosure is made at your request or with your consent.

(This can be either as a result of an application for a product or by signing an explicit declaration as part of the application. Consent does not need to be in writing if the service is provided over the telephone.)

From time to time we will employ agents and sub?contractors to process information on our behalf. The same duty of confidentiality and security will apply to our agents and sub?contractors and all processing will only be carried out under our instruction and will be supported by written contract.

 

Using Your Personal Information

Providing the service for which you have applied.

Your details will be used in providing the service you applied for and for the ongoing administration of the service.

 

 

Keeping you Informed

There may be times when we feel that a service or product offered by us may benefit you. We may use information we obtain from your account transactions, in this decision?making process. To make you aware of the service or product we may contact you by mail, telephone, fax, e?mail or other reasonable method to give you further details, so that you can make an informed choice. You are, of course, under no obligation to apply for any of the services or products offered. If you prefer not to receive any of this information, please write to us at Capital House, Unit 3 High House Business Park, Kenardington, Kent, TN26 2LF.

Research & Statistical Analysis

We will use your details to assist us in understanding individual needs and business trends in order to improve the products and services we offer.

 

Protecting Our Customers

We always try to protect you from entering into any agreement that may not be in your best interest. When you apply for credit our funders often use a process known as Credit Scoring. This will help them to assess your application to ensure that you are able to re?pay the rentals or payments comfortably and fulfill their duty to you as a reasonable lender. Declined applications based on this automated technique can be reviewed manually on request.

 

In considering an application our funders will search your record at Credit Reference Agencies. They will add to your credit file details of our search and your application and this will be seen by other organisations that make searches. They will also add to your record with the Credit Reference Agencies details of your agreement with them, the payments or rentals you make under it, any default or failure to keep its terms and any change of address you fail to tell them about where a payment is overdue. It is important that you give us accurate information. Our funders will check your details with fraud prevention agencies and if you give us false information and fraud is suspected, this will be recorded.

 

We and other organisations may use and search those records to:

•    help make decisions about credit and credit related services for you and members of your household;

•    trace debtors, recover debt, prevent fraud, and to manage your accounts;

•    check your identity to prevent money laundering, unless you furnish us with satisfactory proof of identity.

For these purposes they or we may make further searches. The Credit Reference Agencies and fraud prevention agencies will also use the records for statistical analysis about credit and about insurance and fraud.

If you have experienced problems obtaining credit we recommend you request a copy of your credit file from the Credit Reference Agencies. They will charge you for this service. Their addresses are shown below.

 

For Our Business Customer

The Data Protection Act does not apply to companies in themselves but it does extend to sole traders and partnerships. When an application is received from a business, in addition to the above information, information may be sought from credit reference agencies on the company directors and/or partners as individuals.

 

The Details We Hold

These uses of your personal information are covered by our notification under the Data Protection Act. Under the terms of the Act, you have the right to obtain a copy of the information we hold about you, upon payment of the appropriate fee.

We hope that you have found the information contained in this notice of interest. Please be assured that we will actively review your personal information on a regular basis to ensure it is accurate.

 

If you have any questions or concerns on the use of your personal information, please do not hesitate to contact us at any time.

 

Credit Reference Agencies’ Addresses

If you would like a copy of your credit file, please write to the following, enclosing a cheque or postal order for £2. You will need to tell them your full name and address(s) for the last six years.

 

Experian Limited                                    Equifax Europe (UK) Ltd

Consumer Help Service                          Dept 1E

PO Box 8000                                           PO Box 3001

Nottingham                                            Glasgow

GN1 5GX                                                 G81 2DT

 

 

Sensitive Data

Certain information collected may be classified as sensitive and we can only use such data where we have your explicit consent. This data relates to racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life, criminal proceedings and offences and will only be processed in order to provide the service requested.

 

You can obtain a list of all of the companies in the Group by writing to us.

Telephone calls may be recorded for security purposes and monitored under our quality control procedures.

 

The sales & order process with Skyfleet Limited:

 

After submitting your enquiry via our website, or calling the office for assistance, a member of our dedicated Account Manager team, will provide you with quotations on products and services that may be of interest to you, following a comprehensive fact finding and qualification process. We will provide you comparable details of firms most appropriate to your requirements or general information relating to finance products. In order to ascertain your requirements, we may need to discuss your personal circumstances and objectives, in order to identify your needs and it is important to provide us with accurate and relevant information, to enable us to provide you with the most suitable solution to your needs.

Skyfleet Limited is an independent credit broker, we work with a selected panel of lenders. Information on the lenders we work with and their

associated products and services is available upon request. This panel of lenders may be able to assist you in financing your vehicle needs. We will not offer facilities from lenders outside of this panel.

 

Quoting:

All quotations will be provided in writing and your dedicated Account Manager will assist you throughout the enquiry process, until you have reached a decision on how to proceed.

We will provide you with details and a price for both a customer maintained and a funder maintained contract, so that you have all the required information and costs to make an informed decision on the most suitable contract for your requirements.

 

Finance:

If you choose Skyfleet Limited to assist you with your new vehicle requirements, we will send you a credit application form and a vehicle order form for completion and return. In signing the credit application & vehicle order, you will be agreeing to the funder making a credit agency search against the hirer/guarantor which will be recorded by the agency. The funder will only use this information for address verification<span style="lette

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